Shipping policy

Shipping Policy – Mansuri Fashions

Business Name: Mansuri Fashions
Business Address: 754–756 Stratford Road, Sparkhill, Birmingham B11 4BP, United Kingdom
Email: Info@mansuri.co.uk
Telephone: 0121 778 2787

1. Order Processing

  • All orders are processed within 1–2 working days (Monday–Saturday, excluding public holidays).

  • Orders placed after business hours or on weekends will be processed the next working day.

  • During busy periods, processing times may be slightly longer.

2. UK Shipping

We currently deliver across the United Kingdom.

Estimated Delivery Times:

  • Standard Delivery: 2–4 working days

  • Express Delivery (if selected): 1–2 working days

Delivery times are estimates and may vary due to courier delays or seasonal demand.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on order size, weight, and delivery method.

  • Free delivery promotions may be offered from time to time and will be clearly displayed on our website.

4. Order Tracking

Once your order has been dispatched:

  • You will receive a confirmation email with tracking details (where applicable).

  • Customers are responsible for providing accurate delivery information.

5. Missed or Failed Deliveries

If delivery is unsuccessful:

  • The courier may attempt redelivery or leave instructions for collection.

  • Additional delivery charges may apply if an order is returned to us due to incorrect address details or failure to collect.

6. International Shipping

  • International delivery may be available depending on location.

  • Customers outside the UK are responsible for customs duties, taxes, or import charges required by their country.

7. Delivery Delays

While we aim to deliver within estimated timeframes, Mansuri Fashions is not responsible for delays caused by:

  • Courier service disruptions

  • Weather conditions

  • Customs processing

  • Events outside our reasonable control

8. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Please contact us within 48 hours of delivery.

  • Include your order number and clear photos where possible so we can resolve the issue quickly.

9. Contact Us

For any shipping enquiries, please contact:

Mansuri Fashions
754–756 Stratford Road, Sparkhill, Birmingham B11 4BP
Email: Info@mansuri.co.uk
Telephone: 0121 778 2787